Assistance

Much more than machine-tools

Willemin-Macodel does not just manufacture machining centres. Willemin-Macodel designs customised, turnkey machining solutions. This difference is crucial.

We don't "mass” produce, but work exclusively, meaning we can offer each customer an attentive and personalised service.

Our expertise is at your service from the very first contact. We are experts in pairing tools and materials, machining procedures and also clamping equipment. We handle the final tests. We carry out commissioning. We train your staff. We monitor the machine throughout its service life.

Turnkey delivery

The solutions we provide are genuinely "turnkey". They include the machining programme, the tooling and the workpiece clamping design.

Programming

Our experts will provide advice and support during the programming process.

Machining tests

Based on the specifications, we will carry out the machining tests for you.

Automation devices

Study and creation of automation devices adapted to the machines and in accordance with the specifications

Training

We offer our customers training in programming, use of the machines and maintenance.

Commissioning

Our experts schedule and perform commissioning at the customer's premises. For perfect start-up.

Maintenance contracts

We offer made-to-measure preventive maintenance contracts, tailor-made to your machines and their equipment.

After-sales service

As is the case for all our solutions, the after-sales service is designed for you and with you, tailor-made to meet your requirements.

Spare parts

Only original parts approved by Willemin-Macodel guarantee you the highest possible quality and performance. We offer the best lead times for world-wide delivery.

Retrofit

Our machining centres are built to last. You can give them a new lease of life by upgrading their performance or quality or even by supplementing their functionalities.